1. Be honest and ethical in all transactions
  2. Help team mates in need
  3. Cleanliness in and out
  4. Uphold the dress code
  5. Ownership of communication and confirmation
  6. No excuses, lay no blame
  7. Honor all agreements
  8. No shouting
  9. Listen first
  10. Know your team by name
  11. Always be on time
  12. Completion of all tasks on time
  13. No assumptions
  14. Call it and be willing to be called

"The change begins with me"